Track A Package

Track A Package

Enter your tracking number below to see the current status and location of your shipment in real time.

Shipment Tracking

Enter your waybill or tracking number:


Where to Find Your Tracking Number

  • On your waybill or collection receipt
  • In the booking confirmation email
  • In the SMS sent at the time of collection
  • In your account order history (if you have an online account)

Tracking Statuses Explained

BookedYour shipment has been booked and is awaiting collection.
CollectedYour parcel has been picked up from the sender.
In TransitYour shipment is on its way through our network.
At HubYour parcel is at a sorting facility being routed to its destination.
Out for DeliveryYour shipment is on the vehicle for final delivery today.
DeliveredYour parcel has been successfully delivered.
Need help tracking? If your tracking number is not returning results, please allow up to 2 hours after collection for the system to update. If the issue persists, contact our support team on 031 030 0300.