International Document Delivery
International Document Delivery
When a signed contract, tender, visa application or legal notice has to reach another country quickly and intact, ExpressRoad's International Document Delivery gives your paperwork priority handling, full tracking and proof of delivery — to over 200 countries.
Best for paperwork, not parcels. This service is built for envelopes and light document packs. Sending physical goods or samples? Use International Parcel Delivery instead — it is designed for dutiable items and higher weights.
What you can send
Legal & contractual
Signed contracts, agreements, powers of attorney, affidavits and notarised documents.
Business & finance
Tender submissions, invoices, share certificates, audit files and banking paperwork.
Personal & official
Passports, visa applications, academic transcripts, certificates and ID documents.
Trade documents
Original bills of lading, certificates of origin and letters of credit that must travel in hard copy.
Service at a glance
| Feature | Details |
|---|---|
| Transit time | Typically 2–5 business days, depending on destination and customs |
| Coverage | Over 200 countries worldwide |
| Best for | Documents and light document packs (no commercial value) |
| Tracking | End-to-end tracking with collection, in-transit and delivery updates |
| Collection | Scheduled collection from your home or office |
| Proof of delivery | Electronic POD with recipient confirmation |
| Billing | On the higher of actual or volumetric weight — see Weights & dimensions |
Documents vs dutiable goods — why it matters
Most countries clear genuine correspondence (papers with no commercial value) quickly and without duty. The moment an envelope contains something tradeable — a SIM card, a sample, a gift, marketing merchandise — customs treats it as a parcel, which means duties, taxes and slower clearance.
Keep documents pure. Do not tuck small items into a document envelope to "save on shipping". If in doubt, book it as a parcel — a misdeclared document held at customs costs far more time than it saves.
How to prepare your documents
- Use a rigid envelope or document sleeve so pages arrive flat and uncreased.
- Protect originals — slip legal or academic originals into a plastic sleeve inside the envelope against moisture.
- Keep a copy or scan of anything irreplaceable before it ships.
- Complete the sender and recipient details in full, including a contact phone number for the destination — couriers and customs use it to resolve queries fast.
- Declare the contents honestly as documents of no commercial value.
Frequently asked questions
How fast will my documents arrive?
Can I include a small item with my documents?
Will I pay customs duty on documents?
How is the price calculated?
Can I track delivery and get proof of receipt?
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